Last Updated: June 19, 2026
Payment Authorization
Payments are requested only after a client has received and reviewed a written quotation, proposal, invoice, or service agreement. No payment is required before the client has approved the project scope and terms.
Invoice Details
Each invoice clearly identifies the services being purchased, the total amount due, the currency, the payment schedule (if applicable), and any applicable taxes or fees. Invoices are sent via email and include payment instructions.
Accepted Payment Methods
We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- ACH bank transfers (for eligible invoices)
- Bank wire transfers (for eligible invoices)
Payment Method Availability
Available payment methods may vary depending on the invoice amount, project type, and payment-provider requirements. For invoices exceeding $2,500, ACH or bank transfer may be required. The available payment methods will be clearly stated on each invoice.
Payment Authorization Requirements
Customers must use payment information they are legally authorized to use. By submitting payment, you confirm that you have the legal right to use the payment method provided and that the information is accurate.
Payment Security
Zylo System does not store complete payment card numbers, CVV codes, or banking credentials on our servers. All card information is processed securely by our authorized third-party payment provider in compliance with industry security standards.
Third-Party Payment Processing
Card transactions are securely processed by our authorized payment provider. Payment-processing services are provided by independent third-party payment providers. Zylo System does not operate as a bank or payment processor.
Payment Confirmation
Customers receive a payment confirmation or receipt via email after successful payment. This confirmation includes the transaction ID, amount paid, date, and services purchased. Please retain this confirmation for your records.
Recurring Payments
For ongoing monthly services (such as SEO management, social media management, or website maintenance), recurring payments require clear customer authorization. Customers will be notified before each billing cycle and may cancel recurring payments at any time with written notice.
Taxes and Additional Charges
Applicable taxes, processing fees, or other charges will be clearly disclosed before payment. There are no hidden charges. The total amount due, including all taxes and fees, is displayed on the invoice before payment is submitted.
Payment Timing
Payment does not authorize the start of work until the customer has approved the project scope, deliverables, and timeline as outlined in the service agreement or proposal. Work begins only after both payment confirmation and project approval.
Late Payments
For projects with milestone-based payment schedules, late payments may delay project progress. If payment is not received within the agreed timeframe, work may be paused until payment is confirmed.
Refund Processing
Approved refunds are processed according to our Refund and Cancellation Policy. Refunds are issued to the original payment method within 10-14 business days. Payment processing fees charged by third-party providers are non-refundable.
Disputed Charges
If you have questions or concerns about a charge, please contact us directly before disputing the charge with your payment provider. We are committed to resolving payment issues fairly and transparently.
Contact for Payment Questions
For questions about invoices, payment methods, or billing, please contact us through the information provided on our Contact page. Include your invoice number for faster assistance.